SNAP online availability is about to explode. But grocers say they still face too many hurdles.

As options for EBT payment ramp up in 2021, grocers and tech vendors say obstacles like costs and government red tape remain.

 

Catherine Douglas Moran, GroceryDive

Feb. 16, 2021

 

For over a year, Walmart and Amazon have dominated SNAP online purchasing, expanding the offering from New York in April 2019 to now nearly every state. But that is poised to change as hundreds of grocers this year look to allow shoppers to pay for online orders with their Electronic Benefits Transfer (EBT) cards.

 

"It's something that we're hearing from every retailer pretty much that we work with. They want to be able to move forward with it and offer it," said Jeremy Neren, co-founder and CEO of GrocerKey, a white-label e-commerce technology provider.

 

When the coronavirus pandemic hit the U.S. last spring, the U.S. Department of Agriculture's (USDA) Food and Nutrition Service (FNS) opened up applications to its SNAP Online Purchasing Pilot, which previously featured a few retailers chosen by the government.

 

Since then, approximately 300 retailers have sent in letters of intent expressing interest in joining the pilot, a spokesperson for the USDA wrote in an email. A "couple hundred" retailers are expected to go live by the end of the year...

 

Timeline of SNAP Online Purchasing Pilot ...

 

Going from "zero to 100" ...?

 

Complexities create confusion, costs and delays ...

 

A push for more resources ...

 

The accessibility problem ...

 

more, including links, table牋

https://www.grocerydive.com/news/snap-online-availability-is-about-to-explode-but-grocers-say-they-still-fa/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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